All orders under $100.00 excluding freight and taxes, generates a $10.00 handling fee. Non-custom products can be returned within 30 days of purchase, subject to a 25% restocking charge. All product returns must be accompanied by a Return Material Authorization issued and approved in advance by kostklip®. Credit will not be issued for any unauthorized returns. Notice of an order cancellation must be made in writing to the Customer Service Supervisor. Cancellations will be reviewed and the customer may incur costs associated with the production and fulfillment of the order. |