Ref #: IT.ITSS1
Reporting to: IT Manager
Department: IT

Job Summary

This position is part of the IT department and would work in partnership with the IT Manager, in supporting the day to day functioning and growth of the companies IT Services. This will encompass, but not be limited to, such tasks as hardware maintenance, desktop configuration, user support, software installation, network management, company communications, documentation and report writing.

Responsibilities:

• Assist in the maintenance and implementation of network equipment
• Provide user support for day to day computing issues
• Assist in the management of supplied IT Services to all departments
• Assist in the development and documentation of IT policies and procedures
• Assist in application development and implementation

Qualifications:

• Strong verbal, interpersonal and written communications skills
• Excellent problem solving skills
• Ability to multitask and self-manage as needed
• 2 – 3 years experience working in a IT support capacity
• Familiarity with Windows 2003 & 2008 Network environments
• Familiarity with Windows XP Pro 
• Familiarity with Windows BackOffice products such as Exchange / SQL Server / Sharepoint Services
• Familiarity with Microsoft Office products
• General Hardware and network technical knowledge
• Familiarity with report writing using software such as SQL Server Reporting services, Crystal Reports, etc.

Nice to Have (Optional Qualifications):

• Familiarity and/or involvement with ERP implementations and/or support with specific knowledge of  INFOR‘s (Lilly) Visual Manufacturing ERP, CRM and Global Financial software being a bonus
• Basic understanding of Standard Accounting and Business processes
• Current A+ Certification
• Current Microsoft certification such as MOS, MCSE, MCSA, MCDST
• Computer Systems Technology certificate and/or diploma from a recognized program
• Familiarity or involvement with Barcode scanning equipment
• Telecommunications management (Phones, Switches, etc)
• Familiarity with wireless network configuration and support 
• Familiarity with Black Berry Enterprise Server Express
• Familiarity and/or involvement with ERP

Relationship to others in the company:

• Will need to interact with all departments in the company

To apply:

Important: put IT.ITSS1 in the subject line of your email or fax. Attach resume. Please submit your application in MS Word (.doc) or Adobe Acrobat (.pdf) format to jobs@kostklip.com.

Send it to:

e-mail:      jobs@kostklip.com

fax:           604-468-1132

No phone calls please. Only those short-listed for interviews will be contacted

Principals only, no recruiters please!